Mendiola Consortium Forum on Effective Customer Relations

Mendiola Consortium

Committee on Libraries

December 14, 2015

Dear Colleagues:

Greetings!

We would like to invite you and your staff to attend the forum with the topic “The Library At Its Best: A forum on sharpening integrity towards effective customer relations” on January 13, 2016 from 8:00 a.m. to 12:00 n.n. to be held at the Pamanang Bedista, San Beda College, Mendiola, Manila.

The forum aims to:

1. Redefine the library as a research haven for conducive study and discovery;

2. Reorient the library staff and customers on the value of silence and discipline;

3. Demonstrate positive customer service through improved library attendance, use of resources and feedback forms.

Participants will be charged two hundred pesos (P200.00) to cover certificates and snacks. Registration starts at 7:30 a.m.

We look forward to seeing you and your staff at the forum. Please contact any of the following for reservations.

Victoria P. Baleva (CEU) 735-9406 vpbaleva@ceu.edu.ph
Rosette E. Nuera (CHS) 735-6021 loc 210 rosette611@yahoo.com
Claire Flores-Pascua (LCCM) 736-02-35 clairegfpascua@gmail.com
Rose Robles (SBC) 735-60-11 loc 6135 stp_roserobles@yahoo.com
Arnulfo O. Junio (SJCS) 735-6393 makkj97@gmail.com

Thank you.


Sincerely yours,


Mr. Arnulfo O. Junio
Chair, Committee on Libraries, 2015-2016